The Committed Service Repair is time period between receipt of a
customer’s request for the repair and the restoring the affected
machine to a good working order in accordance with its
specifications. The restoration of system readiness does not
include installation or configuration of system and application
software.
x Hour Committed Service Repair (CSR) is the time period between
the service request registration in Lenovo’s call management system
and the restoration of the product to conformance with its
specification by a service technician. “Restored to conformance”
means the device is operationally ready for, but does not include
the loading of operating systems, business applications and /or
customer data.
YourDrive YourData - Multi Drive and Hard Drive Retention
"Under the Limited Warranty and the Statement of Limited Warranty,
when Lenovo replaces a defective part of your product, the
defective part becomes the property of Lenovo. Under YourDrive
YourData, you may keep the defective part that is replaced under
the Limited Warranty and the Statement of Limited Warranty. This
Service applies to the original part in your product and any
replacement part provided for your product under the Limited
Warranty and the Statement of Limited Warranty. You must provide
Lenovo with the serial number of each part which you keep under
this Service and execute any document as requested by Lenovo
acknowledging your retention of the part. This Service only applies
to parts for Products purchased by you.
Eligible Parts for YourDrive YourData Service are: Hard Drive
designed to operate in Hard Drive Bay, Solid State Drive designed
to operate in Hard Drive Bay, Flash I/O Drive as add-on card and
Flash memory module (Flash DIMM) and Lenovo Server USB flash
keys."
Machine Type
7D76
